Infopoint, Conciergerie
and Services to the Public<\/p><\/h1><\/div>
Infopoint, Conciergerie
and Services to the Public<\/p><\/h1><\/div><\/div><\/div><\/div><\/div>
Public perception is also (and sometimes especially) formed through services that facilitate visitation and elevate the quality of time spent in <\/span>Shopping Places<\/span>. PTA Group has invested in the study and creation of <\/span>quality hosting services that provide the mix of added value and attention that distinguishes a marketing lever from a mere due act.<\/b><\/p>\n <\/b><\/p>\n Many of these services make use of selected staff <\/b>(brand ambassadors and refillers), trained and managed by PTA HFACTOR<\/b>, the Group's human capital subsidiary that animates many of the services provided daily by PTA Group to Shopping Places, Brands and Retailers.<\/p>\n<\/div><\/div><\/div> Conciergerie services are currently available in about 30 Shopping Places<\/b>.<\/p>\n<\/div><\/div><\/div><\/div><\/div> Information service<\/span><\/p>\n<\/div><\/li> Data entry and back office to support management<\/span><\/p>\n<\/div><\/li> CRM implementation support<\/span><\/p>\n<\/div><\/li> Support for surveys and market research<\/span><\/p>\n<\/div><\/li> Lost and found collection and assistance to the public<\/span><\/p>\n<\/div><\/li> CV collection (in compliance with privacy regulations)<\/span><\/p>\n<\/div><\/li> Loyalty Management (if any)<\/span><\/p>\n<\/div><\/li> Sales, management and promotion Gift Card program<\/span><\/p>\n<\/div><\/li> Customer care for suggestions and complaints<\/span><\/p>\n<\/div><\/li> Assistance in using services<\/span><\/p>\n<\/div><\/li> Rental of strollers, wheelchairs with disabilities, and other rent services (supply to be paid for by partner company)<\/span><\/p>\n<\/div><\/li> Cab call service and public transportation information<\/span><\/p>\n<\/div><\/li> Management services lockers, lockers, umbrellas etc.<\/span><\/p>\n<\/div><\/li> Photocopying and file printing service<\/span><\/p>\n<\/div><\/li><\/ul><\/div><\/div> Fermopoint as pick up point for Amazon, Ebay and Vinted order deliveries<\/span><\/p>\n<\/div><\/li> Fermopoint for luggage storage while shopping with Nannybag<\/span><\/p>\n<\/div><\/li> Vivaticket, with direct sales of show tickets and merchandise<\/span><\/p>\n<\/div><\/li> Telepass par administrative paperwork and equipment replacement<\/span><\/p>\n<\/div><\/li> Techback to collect second hand electronic devices Customer support and information service for contests, events, and prize events<\/span><\/p>\n<\/div><\/li> *all services included in the Plus+ formula<\/b><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div> The audience experience is now also enriched by additional services and opportunities, integrated with the omnichannel concept. For this PTA Group has specialized in the management of lockers and vending machines<\/b>, two different types of services that help make the experience assured to visitors of Shopping Places complete and comprehensive.<\/p>\n<\/div><\/div><\/div><\/div><\/div> With years of experience in operational management of Lockers dedicated to C&C service, we offer a service that covers all stages, from planning to daily operations<\/b>. Our expertise enables us to ensure efficient and uninterrupted operation, supporting your business. We are partners in managing the Locker service of: InPost, BRT, LOCKERITALIA and GLS.<\/p>\n<\/div><\/div><\/div><\/div><\/div> The latest evolution of Automated Retail - selling products in an automated manner through evolved vending machines<\/b>. Phygital's proposal hits the mark by finding cross-positioning, becoming a key tool for increasing Brand Awareness and representing a potential evolved physical point of contact for millions of people. It responds perfectly to the constant search for innovation in Retail, becoming for many a simply indispensable solution.<\/p>\n<\/div><\/div><\/div>Conciergerie<\/b><\/h1><\/div>
Conciergerie Plus<\/b><\/h1><\/div>
Premium Conciergerie<\/b><\/h1><\/div>
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<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Lockers & Automated Retail<\/b><\/h1><\/div>
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<\/div><\/div><\/div><\/div>Lockers<\/h2><\/div>
Automated Retail<\/h2><\/div>
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